How to cancel a hotel booking on trip1?

In short

  • Cancel a trip1 booking from the "Manage booking" link in your confirmation email - no login required for guest bookings.
  • If you have a trip1 account, go to My Bookings, select the reservation, and click Cancel.
  • Refunds, where the hotel's policy allows them, arrive via CoinGate within 24-48 hours.

How to cancel - step by step

Step 1 - Open your trip1 confirmation email

Find the email from trip1 sent right after your crypto payment confirmed. Search your inbox for "trip1" or your hotel name if you can't find it.

Step 2 - Click "Manage booking"

The link opens the booking on trip1.com without asking you to log in. The cancellation rules and any applicable fees are displayed there.

Step 3 - Click Cancel and confirm

Review what you'll be refunded - if anything - and confirm. trip1 emails you a cancellation confirmation immediately.

Step 4 - Wait for the refund

CoinGate processes the refund to the same wallet or account you paid from. Crypto refunds arrive in 24-48 hours - check the wallet address you used at checkout.

What if you can't cancel online

If the cancel button is grayed out, the cancellation window has closed or the rate is non-refundable. Contact trip1 support with your booking reference - we may still be able to help in special circumstances.

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How to cancel a trip1 hotel booking - FAQ

Yes. Use the "Manage booking" link in your trip1 confirmation email - you don't need an account to cancel a guest booking.

Cancellation goes through immediately. Refunds, when applicable, are sent by CoinGate within 24-48 hours of the cancellation being processed.

Yes. trip1 sends a cancellation confirmation email the moment your cancellation is processed. Keep it for your records.

Contact trip1 support with your booking reference. We can cancel the booking on your behalf within the same policy window that the button would have allowed.

CancellationBookingHotels

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