What is the cancellation policy on trip1?
In short
- Each hotel sets its own cancellation policy on trip1 - some offer free cancellation up to 24-48 hours before check-in, others are non-refundable from the moment you book.
- The full cancellation rules for your specific booking appear at checkout and in your trip1 confirmation email - always read them before paying.
- Refunds for eligible cancellations are issued through CoinGate within 24-48 hours, in the same currency you paid with.
What is trip1?
trip1 is a hotel booking platform where you can search and book from over 3 million hotels in 190+ countries - and pay with cryptocurrency. Because trip1 works with thousands of properties, cancellation terms vary by hotel and even by rate within the same hotel.
How trip1 cancellation policies work
trip1 displays the exact cancellation policy of every rate before you pay. There are two common types:
- Free cancellation: you can cancel without penalty up to a deadline set by the hotel - usually 24, 48, or 72 hours before check-in.
- Non-refundable: you forfeit the full booking amount if you cancel, but the rate is often 10-30% cheaper.
Some rates offer partial refunds within a window, then become non-refundable closer to check-in. The exact rules and deadlines for your booking are on the trip1 confirmation email.
Where to find your booking's cancellation policy
Three places, in order of speed:
- Your trip1 confirmation email - cancellation rules are listed under the price summary.
- The My Bookings page in your trip1 account, if you signed up.
- trip1 support - we can pull up the policy from your booking reference.
Related articles
trip1 cancellation policy - FAQ
The full cancellation policy is shown at checkout and repeated in your confirmation email. Look for "Free cancellation until [date]" or "Non-refundable" near the price.
Most crypto refunds are processed by CoinGate within 24-48 hours of the hotel confirming the cancellation. The refund arrives in the same crypto or fiat currency you paid with.
No. The hotel sets the policy and trip1 enforces it. We can advocate for you with the property in special circumstances like medical emergencies, but we can't unilaterally refund a non-refundable booking.
trip1 doesn't add its own cancellation fee. You'll get back exactly what the hotel's policy allows, minus the small network fee to deliver a crypto refund to your wallet.
Still need help?
Our support team is ready to assist you with any questions.
Still need help?
Our support team is ready to assist you with any questions.