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Browse help articles about bookings, payments, cancellations, and everything related to your trip1 experience.
Common questions
Getting Started
13 articlesLearn about trip1 and start booking hotels with confidence.
- What payment methods does trip1 accept?
- Does trip1 require my real name or can I use a crypto alias?
- How many hotels can I book on trip1?
Booking Hotels
84 articlesSearch, book, modify, and manage hotel reservations easily.
- Is there a limit on how long you can stay in a hotel?
- What is a boutique hotel?
- How do I find pet-friendly hotels on trip1?
Payments
46 articlesPayment methods, refunds, billing, and transaction information.
- How to pay for a hotel with Binance Pay on trip1?
- What are resort fees and do I pay them at the hotel?
- What are city taxes and tourist taxes at hotels?
Crypto & Blockchain
22 articlesSupported cryptocurrencies, wallets, blockchain payments, and security.
- How to pay for a hotel with MetaMask on trip1?
- How to pay for a hotel from a Ledger hardware wallet?
- How to pay for a hotel with XRP - and do I need a destination tag?
Troubleshooting
15 articlesResolve common booking, payment, and account-related issues.
- My Binance Pay payment failed on trip1 - what should I do?
- Why was my crypto payment declined or rejected on trip1?
- Why hasn't my crypto payment confirmed on trip1 yet?
Trust
17 articlesLearn about security, fraud prevention, and customer protection.
- Are crypto payments on trip1 reversible if something goes wrong?
- Does trip1 store my crypto or personal data?
- What consumer protections apply when booking with cryptocurrency?
Comparing trip1
27 articlesCompare trip1 features, pricing, and travel booking benefits.
- How does trip1 compare to Booking.com?
- Why book hotels with crypto instead of a credit card?
- Is it cheaper to book hotels with crypto on trip1?
For Business
14 articlesBusiness travel solutions, partnerships, and corporate account tools.
- Can I add multiple employees or travelers to one business account?
- Should hotel bookings be made under the company or employee name?
- Can businesses book hotels on trip1?
Destination Guides
25 articlesTravel recommendations, destination insights, and trip planning resources.
- Which destinations have the best nightlife?
- Where are the best destinations for nature and hiking?
- Which destinations are best for luxury vacations?
Integrations & Tools
10 articlesConnect APIs, AI assistants, affiliates, and external tools.
- Which AI agents can currently query trip1 hotel inventory?
- Can ChatGPT or other AI assistants book hotels through trip1?
- How to search trip1 hotels with MCP?
Cancellation
23 articlesUnderstand cancellation policies, refunds, and booking changes.
- Who handles hotel cancellations - the hotel or the booking platform?
- Can I cancel a hotel booking within 24 hours of making it?
- Can I cancel a hotel booking through a third-party site?
Travel Documents
122 articlesPassport, identification, permits, and travel document requirements.
- What are the passport photo requirements?
- What documents do I need to enter Mexico?
- What is Visit Japan Web and do I need it?
Visa
49 articlesVisa requirements, applications, and destination entry regulations.
- What is a visa and how does it work?
- What happens if my visa expires while I am still in the country?
- How do I apply for a visa?
Emergency
10 articlesGet help during urgent travel situations and emergencies.
- Can I get a refund for a travel ban or border closure?
- Hotel changed or downgraded my room - what can I do?
- Does trip1 help with rebooking after a disruption?
Disruptions
9 articlesGuidance for delays, cancellations, and travel disruptions.
- What are my rights if a hotel is overbooked?
- What happens if the hotel cancels my booking?
- What are your rights if a hotel closes down permanently before your stay?
