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Browse help articles about bookings, payments, cancellations, and everything related to your trip1 experience.
Common questions
Getting Started
13 articlesLearn about trip1 and start booking hotels with confidence.
- What payment methods does trip1 accept?
- Does trip1 require my real name or can I use a crypto alias?
- How many hotels can I book on trip1?
Booking Hotels
45 articlesSearch, book, modify, and manage hotel reservations easily.
- How do I find pet-friendly hotels on trip1?
- Can I request early check-in?
- What time is hotel check-in and check-out?
Payments
33 articlesPayment methods, refunds, billing, and transaction information.
- What are resort fees and do I pay them at the hotel?
- How does a crypto payment get converted into the hotel's listed currency?
- Does trip1 support Lightning Network payments for Bitcoin?
Crypto & Blockchain
10 articlesSupported cryptocurrencies, wallets, blockchain payments, and security.
- Which crypto should I use to pay - Bitcoin or a stablecoin?
- Which places accept crypto?
- Which crypto wallet do I need to book on trip1?
Trust
17 articlesLearn about security, fraud prevention, and customer protection.
- Are crypto payments on trip1 reversible if something goes wrong?
- Does trip1 store my crypto or personal data?
- What consumer protections apply when booking with cryptocurrency?
Comparing trip1
27 articlesCompare trip1 features, pricing, and travel booking benefits.
- How does trip1 compare to Booking.com?
- Why book hotels with crypto instead of a credit card?
- Is it cheaper to book hotels with crypto on trip1?
For Business
14 articlesBusiness travel solutions, partnerships, and corporate account tools.
- Can I add multiple employees or travelers to one business account?
- Should hotel bookings be made under the company or employee name?
- Can businesses book hotels on trip1?
Destination Guides
25 articlesTravel recommendations, destination insights, and trip planning resources.
- Which destinations have the best nightlife?
- Where are the best destinations for nature and hiking?
- Which destinations are best for luxury vacations?
Cancellation
22 articlesUnderstand cancellation policies, refunds, and booking changes.
- Who handles hotel cancellations - the hotel or the booking platform?
- Can I cancel a hotel booking within 24 hours of making it?
- Can I cancel a hotel booking through a third-party site?
Travel Documents
114 articlesPassport, identification, permits, and travel document requirements.
- What documents do I need to enter Mexico?
- Do I need a passport to book a hotel on trip1?
- What ID do I need to present at hotel check-in?
Visa
47 articlesVisa requirements, applications, and destination entry regulations.
- What is a visa and how does it work?
- What happens if my visa expires while I am still in the country?
- How do I apply for a visa?
Emergency
10 articlesGet help during urgent travel situations and emergencies.
- Can I get a refund for a travel ban or border closure?
- Hotel changed or downgraded my room - what can I do?
- Does trip1 help with rebooking after a disruption?
Disruptions
9 articlesGuidance for delays, cancellations, and travel disruptions.
- What are my rights if a hotel is overbooked?
- What happens if the hotel cancels my booking?
- What are your rights if a hotel closes down permanently before your stay?
