Can I cancel a trip1 booking made for someone else?
In short
- Yes - the person who paid can cancel any trip1 booking, including one made for someone else.
- Refunds go back to the wallet that paid - the guest doesn't receive them, even though their name is on the booking.
- Use the "Manage booking" link in the trip1 confirmation email - you don't need an account.
How to cancel a booking you paid for someone else
Open the trip1 confirmation email - it was sent to whatever email you used at checkout, even if that's not the guest's. Click "Manage booking" and follow the cancellation flow. Any refund returns to the crypto wallet you paid from via CoinGate.
Can the guest cancel it themselves
Yes, if you forward them the trip1 confirmation email. The "Manage booking" link works for anyone holding it - no account login required. But the refund still flows to the original payment wallet.
What about the crypto wallet
If you can't receive the refund at your original wallet (lost keys, closed exchange account), contact trip1 support. CoinGate can sometimes redirect refunds to a verified replacement wallet.
Related articles
Cancel a trip1 booking made for someone else - FAQ
The refund goes back to the original payment source - your crypto wallet. The guest doesn't receive it, even though their name is on the booking.
Only if you forwarded them the trip1 confirmation email with the "Manage booking" link. They can use it without needing your account.
Contact trip1 support with your booking reference. CoinGate may be able to send the refund to a different wallet you control, but the process requires verification.
Sometimes. Name changes on trip1 bookings depend on the hotel's policy - contact support and we'll ask the property if a swap is possible.
Still need help?
Our support team is ready to assist you with any questions.
Still need help?
Our support team is ready to assist you with any questions.