Trip affected by a strike or bad weather - what now?
If a strike or severe weather disrupts your trip, your options depend on your trip1 booking's cancellation policy. Here is how to protect your money.
Updated
Disruptions like strikes and storms are out of your hands, and worrying about your booking on top of that is the last thing you need. Here is how to limit the cost and what trip1 can do.
Check your cancellation policy first
Every trip1 booking has a cancellation policy, and that policy decides your options. A free-cancellation booking can be cancelled for a refund up to its deadline. A non-refundable booking usually cannot be refunded, even for events outside your control.
If you are not sure which policy applies, check your confirmation email or your booking in your trip1 account.
What about force majeure?
Force majeure refers to events outside anyone's control, such as severe weather, natural disasters, or strikes. Some hotels offer flexibility in these situations, but it is not guaranteed and depends on the hotel's policy and local law.
How to protect your money
Cancel before the deadline if you can
If your booking allows free cancellation, cancel before the deadline to get your refund. Acting early gives you the most options.
Contact trip1 support for non-refundable bookings
If your booking is non-refundable and you cannot travel, contact trip1 support with your booking reference. We will check whether the hotel can offer any flexibility.
Use travel insurance
Travel insurance often reimburses non-refundable bookings disrupted by strikes or weather. Keep proof of the disruption, such as cancellation notices or news reports, for your claim.
Strike or severe weather disruptions - FAQ
It depends on your booking's cancellation policy. Free-cancellation bookings can be cancelled for a refund before the deadline; for non-refundable bookings, contact trip1 support to discuss your options.
trip1 follows the hotel's cancellation policy for your booking. We recommend travel insurance, which often covers disruptions outside your control.
Your hotel booking is separate from your flight, so it stays active. Check your cancellation policy and contact trip1 support as early as possible.
Force majeure covers events outside anyone's control, like severe weather or strikes. Whether it allows a refund depends on the hotel's policy and local law.
