Trip affected by a strike or bad weather - what now?
If a strike or severe weather disrupts your trip, your options depend on your trip1 booking's cancellation policy. Here is how to protect your money.
Updated
Disruptions like strikes and storms are out of your hands, and worrying about your booking on top of that is the last thing you need. Here is how to limit the cost and what trip1 can do.
Check your cancellation policy first
Every trip1 booking has a cancellation policy, and that policy decides your options. A free-cancellation booking can be cancelled for a refund up to its deadline. A non-refundable booking usually cannot be refunded, even for events outside your control.
If you are not sure which policy applies, check your confirmation email or your booking in your trip1 account.
What about force majeure?
Force majeure refers to events outside anyone's control, such as severe weather, natural disasters, or strikes. Some hotels offer flexibility in these situations, but it is not guaranteed and depends on the hotel's policy and local law.
How to protect your money
Cancel before the deadline if you can
If your booking allows free cancellation, cancel before the deadline to get your refund. Acting early gives you the most options.
Contact trip1 support for non-refundable bookings
If your booking is non-refundable and you cannot travel, contact trip1 support with your booking reference. We will check whether the hotel can offer any flexibility.
Use travel insurance
Travel insurance often reimburses non-refundable bookings disrupted by strikes or weather. Keep proof of the disruption, such as cancellation notices or news reports, for your claim.
Strike or severe weather disruptions - FAQ
Only if your rate allows it. On trip1, a free-cancellation booking can be cancelled for a refund up to its deadline, whatever the reason. A non-refundable booking usually cannot be refunded, even for weather outside your control, though some hotels offer flexibility. Check the cancellation policy in your confirmation email or in your trip1 account.
Yes, if the rate is non-refundable or the free-cancellation deadline has passed, a hotel can usually refuse, even when a strike or storm is to blame. Any flexibility is the hotel's choice and depends on its policy and local law. On a non-refundable trip1 booking, contact trip1 support early with your booking reference and they will ask the hotel.
Sometimes, but it rarely means an automatic refund. Force majeure covers events outside anyone's control, and whether a hotel accepts it depends on its policy and local law. If the hotel stays open and only your journey is disrupted, the booking's normal cancellation policy usually applies, so check that first.
Often, yes. Travel insurance is the most reliable way to recover a non-refundable booking disrupted by strikes or storms, though cover depends on your policy's list of events. Keep proof of the disruption, such as cancellation notices or news reports, along with your booking confirmation for the claim.
trip1 follows the cancellation policy of your booking. With free cancellation, cancel before the deadline to get your refund; acting early gives you the most options. With a non-refundable booking, contact trip1 support with your booking reference and they will check whether the hotel can offer any flexibility. It is not guaranteed.