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How to cancel

Can I cancel a trip1 booking made for someone else?

Yes - you can cancel a trip1 booking you made for someone else. The refund goes back to your crypto wallet, not to the guest.

Updated

How to cancel a booking you paid for someone else

Open the trip1 confirmation email - it was sent to whatever email you used at checkout, even if that's not the guest's. Click "Manage booking" and follow the cancellation flow. Any refund returns to the crypto wallet you paid from via CoinGate.

Can the guest cancel it themselves

Yes, if you forward them the trip1 confirmation email. The "Manage booking" link works for anyone holding it - no account login required. But the refund still flows to the original payment wallet.

What about the crypto wallet

If you can't receive the refund at your original wallet (lost keys, closed exchange account), contact trip1 support. CoinGate can sometimes redirect refunds to a verified replacement wallet.

Cancel a trip1 booking made for someone else - FAQ

The refund goes back to the original payment source - your crypto wallet. The guest doesn't receive it, even though their name is on the booking.

Only if you forwarded them the trip1 confirmation email with the "Manage booking" link. They can use it without needing your account.

Contact trip1 support with your booking reference. CoinGate may be able to send the refund to a different wallet you control, but the process requires verification.

Sometimes. Name changes on trip1 bookings depend on the hotel's policy - contact support and we'll ask the property if a swap is possible.

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