Can I cancel a trip1 booking made for someone else?
Yes - you can cancel a trip1 booking you made for someone else. The refund goes back to your crypto wallet, not to the guest.
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How to cancel a booking you paid for someone else
Open the trip1 confirmation email - it was sent to whatever email you used at checkout, even if that's not the guest's. Click "Manage booking" and follow the cancellation flow. Any refund returns to the crypto wallet you paid from via CoinGate.
Can the guest cancel it themselves
Yes, if you forward them the trip1 confirmation email. The "Manage booking" link works for anyone holding it - no account login required. But the refund still flows to the original payment wallet.
What about the crypto wallet
If you can't receive the refund at your original wallet (lost keys, closed exchange account), contact trip1 support. CoinGate can sometimes redirect refunds to a verified replacement wallet.
Cancel a trip1 booking made for someone else - FAQ
Yes. The person who paid can cancel any trip1 booking, including one made for someone else. Open the trip1 confirmation email, which went to the address you used at checkout, click "Manage booking" and follow the cancellation flow. You do not need a trip1 account to do it.
The refund goes back to the crypto wallet that paid, through CoinGate. The guest does not receive it, even though their name is on the booking. If you and the guest have agreed to split costs, you will need to settle that between yourselves.
Yes, if you forward them the trip1 confirmation email. The "Manage booking" link works for anyone holding it, with no account login, so your friend can cancel without you. Any refund still goes to the wallet you paid from, and because the link works for anyone, only forward it to someone you trust.
Only if your rate allows it. A free cancellation booking cancelled before its deadline is refunded in full, while a non-refundable booking forfeits the full amount. On trip1, any refund goes back to the crypto wallet that paid, whoever is named as the guest. Check the cancellation deadline in your confirmation email before you cancel.
Contact trip1 support with your booking reference. If you cannot receive the refund at your original wallet, for example because of lost keys or a closed exchange account, CoinGate can sometimes redirect it to a verified replacement wallet. Expect a verification step, and note that a redirect is possible but not guaranteed.