Cancellation Policy

Who handles hotel cancellations - the hotel or the booking platform?

The hotel sets the cancellation policy; the booking platform enforces it and processes the refund. On trip1, refunds return via CoinGate to your wallet.

Can I cancel a hotel booking within 24 hours of making it?

There's no industry-wide 24-hour grace period for hotels. Free cancellation depends on the rate you booked, not on how recently you booked.

Can I cancel a hotel booking through a third-party site?

Yes - and you have to cancel through the platform you booked with, not directly with the hotel. The original payment is held by the booking site.

How to cancel a hotel booking on trip1?

Cancel a trip1 booking from the "Manage booking" link in your confirmation email or the My Bookings page. Refunds are sent in 24-48 hours.

What happens to my hotel booking if my flight is cancelled?

Your hotel booking stays active independently of your flight. Cancel separately, claim costs from the airline or insurance, and contact trip1 for goodwill requests.

What is the cancellation policy on trip1?

trip1's cancellation policy is set by each hotel. Some rates offer free cancellation, others are non-refundable. The exact rules show at checkout.

Does trip1 charge a cancellation fee?

No, trip1 doesn't charge its own cancellation fee. You only lose what the hotel's policy specifies, minus a small crypto network fee for the refund.

Can I cancel a hotel booking and rebook at a lower price?

Yes if your booking has free cancellation - rebook first, then cancel the original. Non-refundable rates rarely benefit from this strategy.

What does free cancellation mean for a hotel booking?

Free cancellation lets you cancel a hotel booking without penalty up to a deadline set by the hotel - usually 24-48 hours before check-in.

What is a non-refundable hotel booking?

A non-refundable hotel booking forfeits the full amount if you cancel. The rate is usually 10-30% cheaper than the equivalent flexible rate.

Free cancellation vs non-refundable bookings on trip1?

Free cancellation lets you cancel and get a full refund within a deadline. Non-refundable bookings on trip1 are cheaper but forfeit the full amount if cancelled.

How to change or modify a hotel reservation on trip1?

Most date or name changes on trip1 require a cancel-and-rebook. For non-refundable rates, contact trip1 support and we'll ask the hotel about modifications.

What happens if I cancel a hotel booking last minute?

Last-minute cancellations - after the hotel's deadline - usually forfeit the full booking amount. Documented emergencies sometimes qualify for goodwill refunds.

Can I cancel a hotel booking due to illness or emergency?

Hotels sometimes grant goodwill refunds for documented illness or emergencies. Travel insurance is the reliable backup. trip1 support can advocate with the property.

How do hotel cancellation policies work?

Hotel cancellation policies are set by each property, not by the booking platform. They specify a deadline and a penalty schedule for cancellations.

What is a hotel cancellation window?

A hotel cancellation window is the period before check-in during which you can cancel for a refund. Typical windows are 24-72 hours; trip1 shows yours at checkout.

What happens if I don't show up to my hotel booking?

No-shows forfeit the full booking amount and often release subsequent nights too. Cancelling, even late, is always better than just not showing up.

Can I cancel a non-refundable booking on trip1?

You can cancel a non-refundable trip1 booking, but you forfeit the full amount. Hotels sometimes grant exceptions for genuine emergencies.

How to get a hotel refund after cancelling a booking?

Refunds for cancelled hotel bookings go back to the original payment source. trip1 sends crypto refunds via CoinGate within 24-48 hours.

How late can I cancel a hotel booking on trip1?

Cancellation deadlines on trip1 are set by each hotel - usually 24-48 hours before check-in. The exact date and time appears on your confirmation.

Can I cancel a trip1 booking made for someone else?

Yes - you can cancel a trip1 booking you made for someone else. The refund goes back to your crypto wallet, not to the guest.