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What's the difference between a hotel star rating and a guest rating?

A star rating shows a hotel's facilities and service level, while a guest rating shows how real guests rated their stay. Learn how to use both on trip1.

Updated

What each star level usually means

StarsWhat to expect
1 starBasic room, limited services
2 starsSimple comfort, private bathroom, reception at set hours
3 starsComfortable rooms, longer reception hours, often a restaurant or bar
4 starsUpscale rooms, 24-hour reception, more facilities like a gym
5 starsLuxury rooms, full service, spa, fine dining and concierge

Star criteria vary by country, so a 4-star in one place may feel different from a 4-star elsewhere.

Why guest ratings matter

Stars are often based on facilities checked once, while guest ratings reflect recent stays. A high guest rating with many reviews is a strong sign of cleanliness, service and value.

How to use ratings on trip1

Filter by the star level that fits your budget, then sort or filter by guest rating. Read a few recent reviews before you book and pay with crypto.

Hotel star ratings - FAQ

It depends on the country. Some use official government ratings, while in others the hotel or industry groups classify themselves.

Not always. Stars measure facilities, not how happy guests are, so a well-run 3-star can beat a tired 5-star.

A guest score of 8 out of 10 or higher usually signals a very good stay. Check how many reviews the score is based on.

Yes. Use the filters on the trip1 search results page to narrow hotels by star rating and guest rating.

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