How to cancel a hotel booking on trip1?
Cancel a trip1 booking from the "Manage booking" link in your confirmation email or the My Bookings page. Refunds are sent in 24-48 hours.
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How to cancel - step by step
Step 1: Open your trip1 confirmation email
Find the email from trip1 sent right after your crypto payment confirmed. Search your inbox for "trip1" or your hotel name if you can't find it.
Step 2: Click "Manage booking"
The link opens the booking on trip1.com without asking you to log in. The cancellation rules and any applicable fees are displayed there.
Step 3: Click Cancel and confirm
Review what you'll be refunded - if anything - and confirm. trip1 emails you a cancellation confirmation immediately.
Step 4: Wait for the refund
CoinGate processes the refund to the same wallet or account you paid from. Crypto refunds arrive in 24-48 hours - check the wallet address you used at checkout.
What if you can't cancel online
If the cancel button is grayed out, the cancellation window has closed or the rate is non-refundable. Contact trip1 support with your booking reference - we may still be able to help in special circumstances.
How to cancel a trip1 hotel booking - FAQ
Open your trip1 confirmation email and click "Manage booking", or, if you have a trip1 account, go to My Bookings and select the reservation. Review the cancellation rules and what you will be refunded, then click Cancel and confirm. trip1 emails you a cancellation confirmation immediately, so keep it for your records.
Yes, if your rate's cancellation policy allows it and you cancel before the deadline. Free cancellation rates refund in full before the deadline, while non-refundable rates return nothing. On trip1, refunds go through CoinGate to the wallet you paid from, usually within 24 to 48 hours, so check the wallet address you used at checkout.
If there is no cancel option, the booking has no refund left under its policy, because the rate is non-refundable or the deadline has passed, or your stay has already started. You can still contact trip1 support with your booking reference, since the team may be able to help in special circumstances.
Yes. The "Manage booking" link in your trip1 confirmation email opens the booking on trip1.com without asking you to log in, so guest bookings can be cancelled without an account. If you cannot find the email, search your inbox for "trip1" or the hotel's name.
Yes. trip1 sends a cancellation confirmation email as soon as you confirm the cancellation. Keep it with your booking reference, as it is your record if you need to follow up on a refund with trip1 support.