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Emergency

Lost your booking confirmation while traveling?

Lost your trip1 booking confirmation? Log in to your account to view it again, or contact support to resend it. Here is how to retrieve it fast.

Updated June 22, 2026

In short

  • If you lost your confirmation, log in to your trip1 account to view and download it again anytime.
  • If you booked without an account, contact trip1 support with your name, the hotel, and your dates to have it resent.
  • The hotel can usually find your booking with your name and ID, so you can still check in.

Losing your confirmation mid-trip is unnerving, but your booking still exists and is easy to retrieve. Here is how to get it back.

Find your confirmation in your account

The quickest way is to log in to your trip1 account from any device and open your bookings. Your confirmation is there to view and download whenever you need it.

If you booked without an account

Contact trip1 support with the name you booked under, the hotel, and your dates. We can locate your booking and resend the confirmation to your email.

Checking in without your confirmation

Even without the document, most hotels can find your reservation using your name and a photo ID. Your booking reference makes it faster, so share it if you have it.

How to retrieve it step by step

1Step 1: Log in to trip1

Open your account on any device and go to your bookings to view the confirmation.

2Step 2: Or contact support

No account? Contact trip1 support with your booking details and we will resend your confirmation.

Lost booking confirmation - FAQ

Log in to your trip1 account to view and download your booking confirmation anytime. If you booked without an account, contact support with your booking reference or payment details.

Your confirmation is in your trip1 account under your bookings and in the confirmation email trip1 sent you.

Yes. Contact trip1 support with your name, the hotel, and your dates, and we can resend your confirmation.

It helps, but the hotel can usually find your booking with your name and ID. Your booking reference makes check-in faster.

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