Lost your booking confirmation while traveling?

In short

• If you lost your confirmation, log in to your trip1 account to view and download it again anytime.
• If you booked without an account, contact trip1 support with your name, the hotel, and your dates to have it resent.
• The hotel can usually find your booking with your name and ID, so you can still check in.

Losing your confirmation mid-trip is unnerving, but your booking still exists and is easy to retrieve. Here is how to get it back.

Find your confirmation in your account

The quickest way is to log in to your trip1 account from any device and open your bookings. Your confirmation is there to view and download whenever you need it.

If you booked without an account

Contact trip1 support with the name you booked under, the hotel, and your dates. We can locate your booking and resend the confirmation to your email.

Checking in without your confirmation

Even without the document, most hotels can find your reservation using your name and a photo ID. Your booking reference makes it faster, so share it if you have it.

How to retrieve it step by step

Step 1 - Log in to trip1

Open your account on any device and go to your bookings to view the confirmation.

Step 2 - Or contact support

No account? Contact trip1 support with your booking details and we will resend your confirmation.

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• Phone or wallet stolen abroad - how to access your booking
• Is there 24/7 support for check-in problems abroad