At hotel check-in

Can I check into a hotel booked in someone else's name?

You can stay in a room someone else paid for as long as you are the named guest on the reservation. Set the traveller's name at booking on trip1.

Updated

The name that matters is the guest name

A hotel booking has two roles: the person who booked and paid, and the person who is staying. Only the second one has to match the ID at the desk. When you book on trip1, put the traveller's full name, exactly as it appears on their passport or ID card, in the guest field.

If those two names are the same, nothing else is needed. If they differ, the property may want to see that the arrangement is deliberate.

The common cases

A parent booking for a child or another family member

Very common and rarely a problem, as long as the guest name is the person actually arriving. If the traveller is under 18 and travelling alone, check the property's minimum check-in age first, because that will matter more than the name on the booking.

A company booking for an employee

Put the employee's name in the guest field and keep the company as the booker. The employee brings their own ID to check-in. Some properties, particularly larger business hotels, also ask for a short letter on company letterhead confirming the stay was authorised.

A gift booking

Booking a stay as a present works the same way. Name the recipient as the guest, then tell them what to bring. Ask the property whether it wants a signed note from you, because a stay paid for by someone who never appears can look unusual at the desk.

What an authorisation note looks like

There is no standard form. A short signed note from the booker naming the guest, the property, the dates and the booking reference is normally enough. Send it to the guest as a PDF so they have it on their phone as well as on paper.

If the property has its own form, it will send that to you. Ask when you contact them rather than inventing something.

If the guest name on your booking is wrong

Contact trip1 support as soon as you spot it. Whether the name can be changed depends on the property and the rate you booked, so raise it early rather than hoping the front desk will be relaxed about it.

Do not let someone else simply turn up with a booking in your name. In countries with guest registration duties, the property has to register the person who is actually sleeping in the room, and a mismatch can stop check-in there and then.

What the guest should bring

  • Photo ID in the same name as the guest field on the reservation.
  • The booking confirmation, printed or on a phone.
  • The authorisation note, if the property asked for one.
  • Whatever the property's deposit policy requires for incidentals, which is separate from how the stay was paid.

Checking into a booking in another name - FAQ

Only if you are named as the guest on the reservation. The person who paid does not have to stay, but the guest name has to match the ID you present at the desk.

Yes. Put the travelling employee's name in the guest field, and bring that employee's ID to check-in.

Yes. Set the traveller's name as the guest when you book, then check whether the property wants a signed authorisation note from you.

It is a short signed note from the person who made the booking, confirming that the named guest may use the reservation. Some properties ask for one when the booker is not staying.

Contact trip1 support as soon as you notice the problem. Whether a change is possible depends on the property and the rate you booked, so ask early rather than at the desk.

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