Does trip1 store my crypto or personal data?
In short
- trip1 doesn't custody your cryptocurrency - every payment goes from your own wallet to a one-time CoinGate invoice address.
- Personal data is limited to what a booking requires (email, guest name, booking details) and handled under EU GDPR.
- You can request an export or full deletion of your data at any time from Account settings or by contacting support.
What trip1 stores
- Account details: email, guest name, and password hash (never the raw password).
- Booking records: hotel, dates, amount paid, coin used, and the on-chain transaction hash.
- Preferences: currency, language, and marketing settings you choose.
What trip1 does not store
- Cryptocurrency - trip1 has no custody and never sees your wallet private keys or seed phrase.
- Card numbers, bank details, or any traditional payment credentials.
- Your sending wallet address linked to your account for future payments - each invoice is independent.
Your rights over the data trip1 does hold
Under GDPR you can access, correct, export, or delete your personal data. Email trip1 support with a data request, or use Account settings for self-service deletion. Some records may be retained if legally required (for example, accounting or AML records).
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trip1 data storage - FAQ
No. trip1 doesn't custody crypto. You pay from your own wallet directly to a one-time invoice address generated by CoinGate.
trip1 collects only what's needed to book and support your stay: email, guest name, and booking details. See the privacy policy for full details.
No. Your sending wallet address is on-chain (public), but trip1 doesn't link it to your account for future payments.
Delete your account from Account settings, or email support to request GDPR data deletion. Some records are retained for legal and accounting purposes.
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Still need help?
Our support team is ready to assist you with any questions.