Get up to €50 off your stay
Policies & fees

Does trip1 charge a cancellation fee?

No, trip1 doesn't charge its own cancellation fee. You only lose what the hotel's policy specifies, minus a small crypto network fee for the refund.

Updated

Where the cancellation cost comes from

When you cancel a trip1 booking, three things can affect what you get back:

  • Hotel penalty: set by the property. Anywhere from zero to 100% depending on the rate.
  • Network fee: CoinGate covers the gas cost of sending crypto back to your wallet - usually under a few cents on Layer 2 networks.
  • Exchange rate: if the price of the crypto you paid with has moved since booking, the refund value in fiat terms can differ from what you paid.

How to avoid losing money to cancellation

  • Choose a free cancellation rate at checkout if your plans aren't locked in.
  • Cancel before the free cancellation deadline shown on your trip1 confirmation.
  • Pay with USDC instead of volatile crypto if you might cancel and want stable refund value.

trip1 cancellation fees - FAQ

No. trip1 does not add its own cancellation fee on top of what the hotel charges. What you get back depends on the hotel's policy: free cancellation rates refund 100% before the deadline, and non-refundable rates refund nothing. A small crypto network fee, usually a few cents, is taken to send the refund, and it goes to the blockchain, not trip1.

It depends on the rate. On a free cancellation rate you pay nothing if you cancel before the deadline. After the deadline, or on a non-refundable rate, the hotel's penalty applies, which can be anything from part of the price to the full amount. Check the cancellation rules shown on the rate before paying and in your confirmation email.

There is no standard amount. Hotels set their own penalties, from zero to 100% of the booking, depending on the rate and how close to check-in you cancel. Common shapes are a free deadline followed by the full charge, tiered refunds that shrink as check-in nears, or non-refundable from the moment you pay.

Choose a free cancellation rate at checkout if your plans are not fixed, and cancel before the deadline shown in your trip1 confirmation. Leave a few hours of buffer, since deadlines use the hotel's local time. On trip1, paying with a stablecoin such as USDC also keeps the refund's value steady if you do cancel.

It is if your plans might change. Non-refundable rates are often 10 to 30% cheaper, but you lose the full amount if you cancel. A free cancellation rate costs more upfront and lets you cancel without penalty before the deadline. If your dates are fixed, the cheaper rate may suit you; if not, the flexibility usually pays for itself.

Three things can reduce it: the hotel's penalty if you cancelled late or on a restricted rate, a small network fee to send the crypto to your wallet, and price movement. If the crypto you paid with has changed in value since booking, the refund can be worth more or less in your local currency. trip1 itself takes no cut.

CancellationRefundsBookingCrypto Payments

Still need help?

Our support team is ready to assist you with any questions.