What is the cancellation policy on trip1?
trip1's cancellation policy is set by each hotel. Some rates offer free cancellation, others are non-refundable. The exact rules show at checkout.
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What is trip1?
trip1 is a hotel booking platform where you can search and book from over 3 million hotels in 190+ countries - and pay with cryptocurrency. Because trip1 works with thousands of properties, cancellation terms vary by hotel and even by rate within the same hotel.
How trip1 cancellation policies work
trip1 displays the exact cancellation policy of every rate before you pay. There are two common types:
- Free cancellation: you can cancel without penalty up to a deadline set by the hotel - usually 24, 48, or 72 hours before check-in.
- Non-refundable: you forfeit the full booking amount if you cancel, but the rate is often 10-30% cheaper.
Some rates offer partial refunds within a window, then become non-refundable closer to check-in. The exact rules and deadlines for your booking are on the trip1 confirmation email.
Where to find your booking's cancellation policy
Three places, in order of speed:
- Your trip1 confirmation email - cancellation rules are listed under the price summary.
- The My Bookings page in your trip1 account, if you signed up.
- trip1 support - we can pull up the policy from your booking reference.
trip1 cancellation policy - FAQ
Each hotel sets its own cancellation policy on trip1, so terms vary by hotel and even by rate within one hotel. Some rates offer free cancellation until 24, 48 or 72 hours before check-in, some give partial refunds, and others are non-refundable from the moment you book. The exact rules appear at checkout and in your confirmation email.
Yes, on rates marked free cancellation. You can cancel without penalty up to a deadline set by the hotel, usually 24, 48 or 72 hours before check-in. Non-refundable rates are often 10 to 30% cheaper but return nothing if you cancel, so look for "Free cancellation until [date]" near the price before you pay.
Yes, when your rate's policy allows it and you cancel in time. Eligible refunds are issued through CoinGate within 24 to 48 hours, in the same currency you paid with. If your rate was non-refundable or the deadline has passed, the hotel's terms apply and you may get nothing back.
Check your trip1 confirmation email, where the cancellation rules are listed under the price summary. You can also see them on the My Bookings page if you have a trip1 account, or ask trip1 support to pull up the policy from your booking reference. Look for "Free cancellation until [date]" or "Non-refundable".
No. The hotel sets the cancellation policy and trip1 applies it, so a non-refundable rate stays non-refundable. If you have a genuine emergency, contact trip1 support with your booking reference, since the team may be able to help in special circumstances.