Refunds & special situations
6 articles
What happens to my hotel booking if my flight is cancelled?
Your hotel booking stays active independently of your flight. Cancel separately, claim costs from the airline or insurance, and contact trip1 for goodwill requests.
What if I no longer have access to the wallet I paid from?
trip1 refunds crypto to the wallet you paid from. If you've lost access to it, contact trip1 support before your refund is sent so we can check your options.
What happens if I cancel a hotel booking last minute?
Last-minute cancellations - after the hotel's deadline - usually forfeit the full booking amount. Documented emergencies sometimes qualify for goodwill refunds.
Can I cancel a hotel booking due to illness or emergency?
Hotels sometimes grant goodwill refunds for documented illness or emergencies. Travel insurance is the reliable backup. trip1 support can advocate with the property.
What happens if I don't show up to my hotel booking?
No-shows forfeit the full booking amount and often release subsequent nights too. Cancelling, even late, is always better than just not showing up.
How to get a hotel refund after cancelling a booking?
Refunds for cancelled hotel bookings go back to the original payment source. trip1 sends crypto refunds via CoinGate within 24-48 hours.
